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This section includes reviews of articles you may want to consider reading. Henry Glickel, president of Sales Recruiters, Inc., has personally read or listened to each item listed and has written every review. We hope you find the article reviews of interest. If you have comments on the reviews, wish to add an article, or would like to submit a review, feel free to e-mail Henry at henry@salesrecruiters.com.

Article - Prospecting - Loretta Collins, The Sales Doctor
Article - Polite Telemarketing? - Loretta Collins, The Sales Doctor
Article - To Move or Not to Move - Sales & Marketing Management Sept 2003
Article - Management- Recruiting Now - Selling Power Magazine May 2003
Article Oct. 2002 - A Fine Line
Article - Hot Professional Development Tips
Article Sept. 2001 - Expand your skills
Excerpts - "Perfect Match-How to Find and Hire the Ideal Salesperson" from Selling Power Magazine September 2000
Review - "Who's hot and who's fired" from www.myprimetime.com
(Article reviewed and summarized 11/2000)
Review - "Sale to the Top - How salespeople become CEO's" from Selling Power Magazine August 2000   By Heather Baldwin
Article - Setting the Tone for Success! Interview dressing advice from a professional image consultant.
Review - "Cyberspace is a Job Jungle" from Fortune Magazine, 05/24/99
Summary From US News & World Report Magazine (11/1/1999)

Henry J. Glickel quoted in article "Management- Recruiting Now"
in Selling Power         May 2003


There are plenty of job applicants out there, but choosing the right ones for sales positions is still tough.

Henry Glickel of Sales Recruiters says the pool of recruiters has shrunk along with the economy. But the best companies are doing several things to prepare for the next mad chase for sales talent.

"In many states, the law requires you to keep resumes on file for six months to a year, but firms do not have the room," Glickel notes, "so they use us to store and sort the resumes they have received".

Firms are also doing proactive recruiting. They analyze their sales force and calculate the odds that a given position will have to be filled. "They want to be make sure ahead of time that they know the talent out there, both from replacements and
eventual expansion," Glickel notes.

Human Resources departments are also interviewing their top performers in each job
classification, so they will already have the profileof top hires when the time comes
to move. Some companies are bringing in entry-level reps and committing to
developing their skills in-house before sending them out on the road.

And some top companies are realizing that sales drives everything else, including
corporate strategy. "They are adding top execs from a sales background to their
boards of directors," Glickel says. "sales expertise is just as important as finance
administration and human resources".

Article - "A Fine Line"
by Michael Weinreb, Senior Writer

Now more than ever, companies want salespeople who are aggressive and can hit their quotas. But customers demand educators, not arm-twisters. Here's how to help your reps cultivate a winning combination.

There are times when pharmaceutical sales representatives have no choice but to sell on the run. It is a notoriously aggressive field, a constant grappling for face time and recognition. So at certain moments you will find these reps, impeccably dressed and well-groomed, chasing a doctor down a hospital hallway, waving their drug's latest flier in the doctor's face, shouting facts at random, performing a running show-and-tell. All this in the hope that they will strike randomly on a conversation topic before the doctor disappears behind another door.

Although it is technically not even the pharmaceutical salesperson's job to sell the drug (but merely to promote it to doctors), these reps serve as the public-relations faces for an industry that spent more than $2 billion on marketing events and meetings in 2001, according to U.S. News & World Report, and whose salespeople are often more valued for the free lunches they bring to nurses than for their product knowledge. And so because of industry reputation, pharmaceutical reps—and the number of them has more than doubled between 1996 and 2001, from 41,855 to 87,892—are constantly tiptoeing a fine line between aggression and annoyance.

"In a lot of ways they've reduced themselves to catering services," says Steve Waterhouse, a sales consultant based in Portland, Maine. "They can be as aggressive as they want, but if they don't bring any value, then why should a doctor bother to see them?"

But it's not just the pharmaceutical industry that's struggling to find a balance. Software companies like Oracle built their reputation on cutthroat techniques and on motivating salespeople through fear and the promise of a huge commission. At its most bloodthirsty, Oracle had its salespeople sign "commits" to bring in a certain amount of business; had Brink's truck drivers deliver gold coins to the desks of the best salespeople; and had singled out the worst of them in regular e-mails. Weighed down by that pressure, Oracle salespeople reportedly danced around their clients' concerns through half-truths and hard-sell tactics and, according to one lawsuit filed by a rare-coin broker, allegedly sold an e-commerce software program by touting functions that didn't exist.

Read More.....

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Article: Hot Professional Development Tips
Some tips to help you find your dream job by Coach Nick Papadopoulos of Sky's The Limit.

Help Me to Help You
Ever hear the expression, "Life is what happens when you are busy making other plans?" Sometimes I think the same thing can be said about our careers. A career happens when you're busy looking for a job.

Most of us are guilty of it. Instead of pursuing our dream career, we pursue a job opening. And, we are often looking for a job under less-than-perfect circumstances, which makes it easier to accept a job that may be far away from our dreams.

Not everyone can be a celebrated Hollywood actress or manager of the New York Yankees but there are ways to be more proactive in pursuing careers more closely aligned to our dreams.

Coach Nick Papadopoulos is President and Founder of Sky's The Limit, a consultancy that helps individuals increase success in their current employment, raise their earning potential, and find their dream job. Coach Nick can be reached at 203-973-0707 or coachnick@skythelimit.com.

Read More...

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Article - "Expand your skills"
by Linda Sussman, Correspondent

All the recent headlines of layoffs and economic problems has many more workers dusting off their resumes and checking the job market. But even as the pendulum swings downward, there are still companies and sectors that are hiring and trying to retain their best workers.

Experts agree that the best way to survive this cycle is to continually hone and expand your job skills. It is also very important how you present yourself and those skills to current or future employers. There are definitely more applicants out there and the critical factor is demonstrating that you have "cross transferable skills" that can be used successfully in other industry sectors, stresses Thomas P. Gove, president of The Original Resume, Recruiting and Marketing Company of Chelmsford.

For example: If you have been working as an airline mechanic and have been laid off, the chances of your getting another job as an airline mechanic right now are slim. However, if you focus on the kind of work you have been doing such as installing hydraulics, electronics, or general maintenance, you will have a better chance of getting a new job working on other types of engines or vehicles.

The demand for workers in healthcare and teaching continues to be very strong. But there are jobs opening every day in many other fields including sales, high tech and construction.

Read More...

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Excerpts - "Perfect Match-How to Find and Hire the Ideal Salesperson"
from Selling Power Magazine September 2000
Article reviewed and summarized 12/2000

"I would recommend that salespeople looking for jobs find a good employment counselor."
"Organizations with mediocre products and that are not willing to compensate sales people effectively will always struggle with turnover, poor attitudes and great difficulties reaching sales targets."
Companies that want to recruit top salespeople first need world class customer service, products, and services. Then, ..., they must develop a corporate mission and values that compensate, value and respect the importance of salespeople to the organization.
"...aggressive recruiting is becoming imperative."
"Headhunters can be expensive..., but they provide valuable help in qualifying top applicants, particularly if your company's products are complex and technical."
"...one recent survey carried out by Forrester Research reports that employers plan to increase spending on ... recruitment 52 percent by 2004."
"Great interviewers who look and sound just like your top salespeople, sell themselves better than your product and service because they are more about being liked than winning, but can't or won't close."
"In selling and marketing, words are the armory of thought that forge the weapons by which economic battles are won."
Gerhard Gschwandtner, Publisher Selling Power

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Review - "Who's hot and who's fired" from www.myprimetime.com
Article reviewed and summarized 11/2000

From a study by a leading recruiting firm, Tahl Raz summarized the hottest jobs for 2000. Number six on the list is search professional. Raz states that, "In a high intensity speed-focused industry, you've got to wheel and deal like a car salesman on speed to broker human capital." Although, Sales Recruiters does not view recruiting with a "wheel and deal" mentality, we acknowledge that companies require their recruiting partner to ramp up and keep the recruiting process on a faster-than-normal pace. This article shows that recruiting, especially sales recruiting, is part of the lifeblood of the fast growing companies.

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Review - "Sale to the Top - How salespeople become CEO's" from Selling Power Magazine August 2000              By Heather Baldwin

Hewlett-Packard CEO Carly Fiorina boils down the secret of her success to seven principles.

  1. Seek tough challenges: they're more fun.
  2. Have a clear, unflinching vision of your goal, followed by absolute clarity, realism and objectivity about what it really will take to grow, to lead and to win.
  3. Understand that the only limits that really matter are those you put on yourself or that a business puts on itself. Most people and businesses are capable of far more than they realize.
  4. Recognize the power of the team. No one succeeds alone.
    As Winston Churchill once said: "Never, never, never, never give in." Most great wins happen on the last play.
  5. Strike a balance between confidence and humility. Have enough confidence to know that you can make a real difference, but enough humility to ask for help.
  6. Love what you do. Success requires passion.

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Article: Setting the Tone for Success!
Interview dressing advice from professional image consultant, Penny Ackerman of Reflections of You.

Going on a job interview? Below are some very simple, yet extremely important things to consider.

SET THE TONE FOR SUCCESS: Your appearance will impact the outcome of the interview. Get the job you deserve by Looking The Part. You do your homework and plan for an interview in so many ways. Become familiar with the culture of the company, research their financial history, and rehearse some answers to questions about your experience. Do you prepare as much for the impression you will give? Does your appearance reflect what is in your resume? If you continue to have doubts about what to wear, ask a person who consults in personal development or is familiar with the company.
NOTE: Attitude can impact as much as appearance — be positive!

GOOD GROOMING IS ESSENTIAL: Looking neat and well groomed shows that you take pride in yourself, and will send a message to your potential employer that you will take pride in your job. Prepare what you will wear the night before. Make sure everything is in good repair (shoes shined, clothes pressed, hair freshly cut and washed, new stockings for women)
NOTE: Well manicured nails are imperative for men and women!

FOR WOMEN: A simple uncluttered look is always best. Choose a basic color in a suit or dress that is flattering to you. Your skirt, if short is best an inch above your knee; if long, no longer than just below the calf. Wear a simple blouse or sweater in a soft color, such as cream, white, light blue. Hosiery should match your shoe color, and shoes are best if a plain pump with no more than a 2" heel. If a scarf is comfortable for you to wear and is something you wish to add for color, wear it simply so you won't be tempted to fuss with it. Jewelry should be conservative and in good taste.
AVOID: shiny stockings, lace or anything that looks like it came from the bedroom, skirts higher than 2" above the knee, T-shirts, distracting prints, excessive or noisy jewelry, heels over 2", sandals, ankle straps or open toed shoes, heavy make-up or cologne.

FOR MEN: A suit is always best, but you may wear a jacket and pants that are complimentary. Stay with neutral colors if you do (navy/gray, tan/brown, black/gray), with a good shirt in a neutral color (white or cream). Your tie should be long enough and conservative in color and print. Shoes appropriate might be a wing tip or such for a matched suit, perhaps a slip on to round out the sports coat and pants. No tassels. Sox should be knee length and match shoe or pant color.
AVOID: bright ties, "T" shirts, sneakers, and heavy aftershave.

Need some help with your wardrobe?
Call Penny Ackerman
Wardrobe Consultant / Personal Shopper/ Personal Development Coach
of
RELECTIONS OF YOU
603-635-7658
e-mail: Zolasclost@aol.com

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Review - "Cyberspace is a job jungle"
from Fortune Magazine, 05/24/99


Notice: Do not post your resume on the Internet. It is easily accessible to anyone for the purposes of downloading them and using for their own databanks without your consent or knowledge.

Recently posting your resume on the Internet has become more of a nuisance than anything else. Headhunters have been going online into posting sites such as Monster.com and HotJobs.com, and pulling resumes without the candidate having any idea. As long as someone signs on to these sites on a non-corporate user name, they can access any resume posted. (read more...)

People looking for jobs need to realize, the almost immanent danger of posting your resume online. You need to protect yourself from having your resume on the Internet unless it is for a specific position or a recruiter you have spoken to.

One employee was called into his manager's office after his resume was pulled from a Monster Board without his knowledge, and actually sent it to the company he had accepted a position with. He explained that he posted the resume 7 months before he accepted the position with the company and was able to salvage his job, but even after this incident, the same resume was sent to his boss twice more without his knowledge.

Companies have now written programs called "spiders", which go into job boards at night and pull off resumes with no consent, in an attempt by recruiters to populate themselves with candidates. Even private, password-secured sites aren't immune to these bugs. ComputerJobs.com, recently had rivals sign up as "clients", and download resumes for reposting. According to Jamie L. Johnson, an attorney from Brobeck, Phleger, and Harrison, "once you've posted something publicly, forget it."

One person lost track of their resume's whereabouts, at which time someone took it, improved on it, the sent it out to clients. They recalled getting calls from companies inquiring about his experience at a power plant he had never even heard of.

There is currently no foolproof way for someone to post their resume without fear of someone taking it for their own purposes. Some companies are taking certain precautions however to protect the confidentiality of the client. JobOptions.com has taken a "blind", approach wherein applicants post there resumes with no name, and can send inquiring companies more information by e-mail, as they see fit.

Some companies have started hiring people called "salvagers." These people spend their days working for companies online, browsing the web looking for employee's names that may have posted their resume online. When someone's name is found they are reported to their supervisor and dealt with accordingly. Most companies deny using such "salvagers," but it is a perfectly legal, widely used resource that can be very dangerous for an unwitting business person looking to further their career online.

What it comes down to is, if you are straight out of school or currently unemployed, resume-posting sites can be a great resource. However, if you are currently employed and stand to lose your job once your manager or supervisor hears of your career search, a certain amount of protective steps are advised. Use your recruiter to help wade the waters of career advancement.

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Summary From US News & World Report Magazine
Article Reviewed 11/99

"In today's frenzied job market, staying put gets you nowhere. Walking out gets you ahead." The article clearly defines the status of the current job market. The article further demonstrates that sales and marketing are still good areas of potential growth. Also remarked that "...software companies are looking for salespeople..." The article also reviewed perks for positions and noted that sometimes the perks are better things to negotiate.

One sidebar gave some pointers in using recruiters, including get visible, tell the truth, and stay in touch. As a recruiter, I can attest. Candidates need to be focused on making a career change, keeping me in touch with industry information on the companies they want me to pursue, and not holding back important career necessities. These are strong points in increasing my candidates chances of finding the best career opportunity.

On the humorous side, US News and World Report printed a funny sidebar:
Ten signs that it's time to go.

  1. You spend your entire raise on a celebratory six-pack.
  2. Your new project leader is so young that he thinks Credence Clearwater Revival is a Pentecostal church in West Virginia.
  3. You get more calls from headhunters than from the boss.
  4. When you ask about the stock options, you are given the choice of blue or black ballpoint pens.
  5. The company spends more on the executive retreat than on research and development.
  6. You see your office PC at the Smithsonian.
  7. Your only friend at work is the UPS man.
  8. Your long-awaited promotion means taking on the workload of the guy who just quit.
  9. The continuing-education program is the Learning Channel on the break-room TV.
  10. You're reading this aren't you.

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