Business Development Representative-Home Care
Sales Professional for Local Home Care Agency
Location: Tulsa, OK
View All JobsBusiness Development Representative-Home Care
Location: Tulsa, OK
Job Summary
Are you passionate about making a difference in your work? Are you a people person and do you have a desire to help others? More specifically, do you want to help improve the quality of life of seniors and veterans? If you are a sales professional with experience in the sales of services or have a desire to move into the large & growing healthcare services sector, this could be your next great career opportunity! Are you a driven business development sales professional ready to make a difference in your next role by helping develop referral networks, and educate patients and families who need healthcare home assistance? Are you looking for a role that combines a hunter mentality with the opportunity to make a significant impact? Are you ready to join a passionate team, who is like minded and respects your thoughts, input, and your professional growth? Are you frustrated and tired of your income being throttled and restricted by your current employer?
If this sounds familiar, we'd love to hear from you. Email your resume to paul@salesrecruiters.com or call at 609-293-5747.
Responsibilities
Key Performance Indicators (What success looks like in the job):
- Grow Business 8-10% A YEAR
- Set appointments and host regular, educational meetings including with families, surviving spouses, and support groups in the community on long-term care and aging
- Conducts at least 30-35 in-person (or Zoom) visits per week (7 per business day).
- Nurture 20-25 key referral sources monthly
- Send notes, emails, and texts with updates and thank you/follow-ups
- Build a base of NEW referral sources and contacts in the senior community (3-5 per month)
- Distribute collateral materials and approved content monthly via email
- Visit with all new clients within 60 days and assist operations with customer service matters as needed
- Establishes an annual plan and actively uses it as a working tool as it is revisited quarterly.
- Tracks all referrers, activities & notes (Face to Face contact) in a CRM system.
- Ensures data is reliable usable, understandable, and thus results measurable.
- Participates in all scheduled quarterly staff meetings.
- Performs all phases of sales & Business Development activities for assigned territories, including qualifying, prospecting, follow-up with prospect calls (prior phone/web inquiries for services),
- Analyze client needs, presentations of services / in-home assessments, potential POC visits with existing customer accounts, and follow-up as necessary.
- Be responsible for reporting their activities, progress, results (leads, prospects, new contacts, new clients, conversion rate), and pipeline to the supervisor weekly
- Regular meetings with the owner will cover successes, challenges, and opportunities, review of schedule/calendar, and results;
- Develop an ‘annual plan’ (each fall with the owner and GM), revisiting that plan quarterly.
Required Skills
- High energy level.
- Excellent interpersonal skills.
- Strong relationship builder.
- Exceptional customer service skills.
- High integrity and able to maintain high level of confidentiality.
- Effective written communication (will be heavy use of email).
- Time management skills.
- Good organizational skills.
- Basic computer skills in a Microsoft Windows / Office environment.
- Positive, upbeat, professional, business image. Presentable.
- Knowledge of our services, scheduling, operations, and billing… our differentiation.
- Ability to effectively influence others and ask for the business
- Ability to listen actively, consult and connect with clients & families, and/or their doctors, advisors
- Ability to clearly communicate information and ideas in-person / verbally or in writing
- Sustained energy and focus on results
- Collaborative, a strong team player and a contributor
- Being a member of a passionate team