Inclusive Hiring: 7 Imperatives for Recruitment Agencies

by Henry Glickel | Category: Article

Posted on Monday December 4, 2023 at 08:00:20 AM

Inclusive hiring is not just a buzzword; it's a fundamental shift in the way organizations approach talent acquisition. As key players in the recruitment process, agencies have a unique opportunity to drive change and promote diversity and inclusion in the workforce.  In this blog post, we will explore seven imperatives for recruitment agencies in promoting inclusive hiring. 1. Educate and Train Your Team Inclusive hiring starts with a well-informed and sensitized team. Recruitment agencies must invest in training their staff to recognize unconscious biases, foster a culture of inclusivity, and understand the value of diversity. This education should extend to all team members, from recruiters to support staff. By making diversity and inclusion a central part of the agency's culture, you can better serve your clients and candidates. 2. Create Diverse Talent Pools Recruitment agencies have the responsibility to build and maintain diverse talent pools. This means proactively seeking...

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Ace Your Interview with These 10 Essential Interview Questions

by Henry Glickel | Category: Article

Posted on Wednesday November 15, 2023 at 08:00:00 AM

Interviews can be nerve-wracking experiences, but with the right preparation, you can confidently navigate the process and increase your chances of landing the job. To help you succeed, we've compiled a list of 10 essential interview questions that you should prepare for. While you can't predict every question an interviewer will ask, mastering these questions will provide a strong foundation for your interview success. Tell me about yourself. This classic opener is a chance to make a positive first impression. Be concise, highlighting your relevant skills, experience, and why you're the perfect fit for the role. What do you know about our company? Demonstrate your research by discussing the company's mission, values, recent achievements, and how your skills align with their goals. Why do you want to work here? Show your enthusiasm for the position by explaining how your values and career goals align with the company's culture and mission. Can you describe...

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Successful Customer Connections

by Henry Glickel | Category: Book Review

Posted on Wednesday November 8, 2023 at 08:00:00 AM

Customer satisfaction and connection are the cornerstones of building lasting and successful relationships between businesses and their clientele. When customers are not just satisfied but truly connected to a brand, it goes beyond meeting their basic needs; it creates a deep emotional bond. This connection is nurtured through exceptional service, personalized interactions, and a genuine understanding of the customer's wants and needs. Businesses that prioritize customer satisfaction and connection not only secure loyalty but also benefit from word-of-mouth recommendations and increased customer lifetime value. In today's competitive marketplace, fostering these relationships is not only a strategic imperative but a source of sustainable growth and success.  This month we have gathered 5 books focused on building successful customer connections.  1. Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell...

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